Insights & Resources

The resource hub for insights, guides, and the latest news on internal communications, employee wellbeing, company culture, leadership, and business strategy. Whether you’re looking to enhance team engagement, foster a positive workplace, or align your people with your business goals, we provide practical advice and thought leadership to help organisations thrive.

What is employee experience?
Zac Costello Zac Costello

What is employee experience?

Employee experience (EX) is one of those terms that means everything and nothing. So here's how we think about it at Rocket - and the model we use to design EX.

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You can learn a lot about comms in 20 minutes
Zac Costello Zac Costello

You can learn a lot about comms in 20 minutes

You can learn a lot about how well comms is working in just 20 minutes!

The next time you’re in a meeting or chatting with a colleague, ask one of these questions and really listen to what people have to say.

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Will manners save us from an AI rebellion?
Zac Costello Zac Costello

Will manners save us from an AI rebellion?

There’s a lot of talk about brain rot with AI – where we forget how to think or do something because we’ve got machines to do it for us.

But what if there’s like an emotional rot too?

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A blast from the past: how change has changed since 2016
Zac Costello Zac Costello

A blast from the past: how change has changed since 2016

Waaaaay back in 2016, the average person faced just two planned changes a year, and nearly three-quarters (74%) were willing to get behind them.

Now people are dealing with up to 10 planned changes a year. And support for change has almost halved, sitting at 43%, with the biggest reasons for resisting including trust in leaders, fear of the unknown and not having enough information.

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Is 2026 the year of ‘The Great Rebalance’?
Zac Costello Zac Costello

Is 2026 the year of ‘The Great Rebalance’?

Could 2026 be the year of ‘The Great Rebalance’ – the year we trade progression at the cost of long-hours, confusing priorities and mandatory in-office days, for a more sustainable and fulfilling career?

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Change isn’t the problem
Zac Costello Zac Costello

Change isn’t the problem

Too often, when we communicate change, we jump straight to the what. The practical details, the instructions, the “here’s what’s happening”.

But we skip the HUMAN part. Where we’re meant to actually help people understand why the change matters, the vision for the future, and (you could argue, most importantly) what’s in it for them.

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Let’s make comms work better for people
Zac Costello Zac Costello

Let’s make comms work better for people

In internal comms, what we do plays a big part of the employee experience. And we need to protect people's sanity and give them their headspace back. That means reducing unnecessary notifications. Clarifying where the important info lives. And making sure messages are worth the time they take to read.

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