Work for humans,
not robots
Employee Experience
Experience is what you do. Engagement is what you get. Let’s create the experiences that matter.
Employee listening and research
We uncover the reality of work for your people, using surveys, interviews, focus groups, and other listening tools. Insights highlight what’s working, what’s not, and where to focus next - so you can create better experiences across the employee lifecycle.
Employee journey mapping
We map the moments that matter - from first interaction to last day - to pinpoint friction points, reveal opportunities, and visualise the experience your people actually have. This creates a clear, shared view of the employee journey that informs strategy and action.
Employee experience strategy
Using insights and journey maps, we define the employee experience your organisation needs to meet its goals, prioritising and designing key moments that drive engagement, retention, and performance.
The Hire-to-Retire employee lifecycle
We bring strategy to life across the full employee lifecycle, designing and implementing specific experiences that reflect your culture and EVP. From onboarding and recognition to wellbeing, leadership development, recruitment, and offboarding, we ensure people feel the difference every day.
Culture
Every organisation has a culture. And the most successful design the culture they need to succeed.
Culture diagnostics
We explore how culture shows up day to day - beyond values on a wall - understanding who you are today, your strengths and opportunities, and identify the gaps between expectation and reality.
Employee value proposition (EVP)
We uncover what makes your organisation unique and design an EVP that captures who you are, who you want to be, and what it's really like to work there - so you can attract the right talent and shape the culture you need to succeed.
EVP activation
We launch and communicate your EVP, helping people see what's truly in it for them and how they can bring it life. Then we embed it into every part of the employee experience, so the daily reality matches the promise.
Employer brand
We take your EVP and position it externally. We use your unique culture as the key differentiator that sets you apart and gives top talent a real sense of what life in your organisation is truly like.
Values and behaviours assessments
We listen to your people to assess whether your values and behaviours are understood, lived and reinforced in practice. Then we design ones that truly reflect you - to guide your culture and everyday actions.
Internal Communications
How we communicates plays a huge part in how people experience work.
Internal communications audits
We review your channels and content, talk to people across the business, and listen to what leaders need from internal comms. Together, we help you see what’s working, what’s not, and where to focus next, positioning internal comms as a strategic part of how your business succeeds.
To find out more about our range of audits, please take a look at our Internal Communications Audit page.
Internal communications strategy
We design clear, practical strategies that align communication with business priorities and employee needs - giving you a roadmap that moves you from where you are today, to where you want to be.
Change communication strategy
We create structured, human-centred approaches to change, shifting people from confusion and resistance to understanding and adoption.
Campaigns
From business strategy to inclusion and diversity, we help you design and deliver campaigns that catch people’s attention, drive action and achieve measurable results.
Leadership communications
We help leaders find their authentic voice and build their visibility, so their messages connect, inspire trust and drive real action.
Channel review
We assess your channels to see what’s performing, what’s not, and which ones to park - helping you create a channel matrix that makes information readily and easily accessible.
Intranet structure
If you're just starting out or want to redesign your intranet, we talk to your people about how it's performing and what they really need from it. This insight helps you create one that's genuinely useful and easy for everyone.
How we’re different
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![A woman walking in a modern office corridor, holding a clipboard and smiling, with glass walls and hanging ceiling lights.]()
Human‑centred
We start with how people actually experience work, not abstract models or off-the-shelf theory.
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![Person holding a report with colorful charts and graphs, sitting at a desk with a laptop, calculator, and open notebook.]()
Insight-led
We use insight and data to guide decisions, so effort is focused where it will make the biggest difference.
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![Three colleagues discussing around a transparent board in an office.]()
Straight-talking
You’ll get practical, prioritised recommendations you can act on - not complex frameworks that go nowhere.
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![Group of five young adults in a meeting room, engaged in discussion around a laptop.]()
End-to-end
Everything we do is designed to support real outcomes, from engagement and alignment to performance and delivery.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and let’s get started.
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We work across internal communications, employee experience and culture, helping organisations understand what’s really happening for their people, decide where to focus, and deliver experiences that drive better business results.
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Our approach is deliberately simple and centres around Insight, Strategy and Experience.
We start by getting clear on what the experience is like for your people, today. Turn insight into a practical, focused strategy. And deliver experiences that people genuinely notice and act on
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Everything we do is built around you. From DIY tools to full end-to-end support, Rocket flexes to fit your needs, challenges, opportunities and budget.
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Use the contact form to get in touch. Tell us a little about what you’re working on and we’ll take it from there.